Refund policy

Return Policy  

At TonicDeVie we take great pride in crafting unique, high-quality garments with care and precision. Below is our return policy based on the type of product you purchase:  

Corsets (Non-Returnable)

Due to the intimate nature of our corsets and their custom, handmade design, we cannot accept returns or exchanges for these items.  
- Handmade with Care: Each corset is individually crafted to ensure the highest quality and attention to detail.  
- Hygiene Considerations: Corsets are designed to be worn on bare skin, making them unsuitable for resale once tried on.  
- Customization: Many of our corsets are tailored to your specific measurements, ensuring a perfect fit.  

To ensure your satisfaction, we provide:  
- Detailed sizing guides with measurements in inches and centimeters.  
- Personalized support to help you select the right size before purchasing.  

If you have questions about sizing or need assistance, please contact us at WhatsApp number +971526228890 or instagram @tonicdevie before placing your order.

 Dresses & Other Clothing

We offer a 14-day return policy for dresses and other clothing items, provided they meet the following conditions:  
1. Items must be unworn, unwashed, and in their original condition with all tags attached.  
2. Returns must be initiated within 14 days of delivery.  

Important Notes:
- Shipping Costs: Customers are responsible for the return shipping costs.  
- Refunds: Once we receive and inspect the returned item, we will issue a refund to your original payment method.  

 How to Initiate a Return
To start a return, please contact us on WhatsApp +971526228890 or instagram @tonicdevie with your order number and details about the item you wish to return.  

Thank you for supporting handmade craftsmanship and understanding the care that goes into creating your unique garments!